In the section below, you can find the most frequently asked questions (and answers) we received.
These are categorized in Operation, Reliability, Compliance, and Others.
You can select the FAQs by category or use the search function at the top of the website to directly search for information.
If you cannot find the information you are looking for, use the “DON’T FIND ANSWERS? CONTACT US” button on the top right side of our website.
Depending on the installation environment, you may need IP certified power supplies (IP65/IP67).
Also, waterproof connectors and junction boxes are useful accessories to ensure a reliable operation in damp environments (please refer to the LED power supply installation manual).
Waterproof connector solution
Junction box option
Note that the MEAN WELL product IP level, including IP67, is tested according to IEC 60529. The protection does not guarantee for permanently immersing in the water. Please check the device installation manual for proper suggestions on installation.